Example of an employee satisfaction survey

To achieve better results from employees, it is essential to install an ideal social climate within the company. Thus, each worker is fulfilled and feels motivated to work properly. There are different ways to measure employees’ fulfillment at work. The satisfaction survey is one of them. It allows you to get an idea of the relationships between colleagues and to find solutions to improve them. In this way the productivity of employees is not affected. But to get good survey results, you have to ask the right questions. Find more information through this article.

What are the steps to follow to carry out an employee satisfaction survey?

The employee satisfaction survey allows the employer to have an idea of the social climate within the company. In this way, the entrepreneur also learns about the relationships between employees. It is important to carry out an employee satisfaction survey according to a certain periodicity or after an event. You can subject your employees to ad hoc surveys following training or recruitment.

But, given the importance of the employee satisfaction survey, you must carefully develop it so that it provides conclusive results . The first step in its development is the definition of objectives. It gives direction to the survey and allows you to collect exactly the information you need. The sample to which the survey will be administered must then be selected. In this case, it is the employees. Based on this information, you can choose the topics to be addressed in the survey.

Once the survey has been developed, a participatory approach must be adopted by including employees and the survey results must be interpreted. The survey can be sent via email, intranet or a trusted platform of employee reviews.

How to ask the questions in an employee satisfaction survey?

The importance of employee satisfaction surveys is well established. But before they can be administered, they must be carefully developed to achieve conclusive results . For this, you need to ask the right questions in the right way. In general, to carry out an employee satisfaction survey, it is necessary to define objectives that guide the choice of questions. Once these objectives have been identified, the questions must be asked.

To make sure you get conclusive answers , ask simple questions. Preferably open-ended questions. Indeed, there are two main types of questions that can be used alone or alternately to develop a survey. These are open-ended questions and closed-ended questions.

Open-ended questions are very useful for gathering much more information. They leave a certain freedom to the respondent who can reveal crucial information. Which might not have been collected otherwise. However, this type of issue is a double-edged sword. Open-ended questions give the respondent the opportunity to provide a lot of information. They may therefore affect the relevance of the response to the objectives of the survey. In addition, a survey with only open-ended questions may be considered not sufficiently prepared.

Closed-ended questions are questions that do not give the employee the opportunity to say more. The expected answers are known in advance and the employee only has to choose. These types of questions also have their advantages. Among other things, they make it possible to have answers that facilitate the achievement of the objectives of the survey. It is up to you to choose the right ratio between open and closed questions to get the desired information.

What questions to ask in an employee satisfaction survey?

Ultimately, the survey results are analyzed and interpreted to facilitate the management of conflicts at work within HR. A good satisfaction survey therefore helps to improve relations between employees and promote employee development. For the results of the survey to be effective, relevant questions must be asked. Although the list of questions to ask for an employee satisfaction survey is not exhaustive, you may have an idea of the questions to ask to obtain conclusive results.

What are the questions in an employee satisfaction survey about?

The employee satisfaction survey is used to assess the social climate in the company and measure the development of employees. Questions must therefore be asked about the well-being of staff at work. You should also ask questions about relations with the supervisor and relations with colleagues. To assess your employees‘ expectations, choose questions about career advancement opportunities and workload. Finally, questions about employee satisfaction allow you to know if he feels good within your company.

All of these issues help to create a fulfilling work environment . Then you need to discover how to attract and retain employees?

Example of an employee satisfaction questionnaire

Questions about well-being at work: Do you think your work is sufficiently recognized? Are the working conditions within the company adequate for your professional development?

Questions about relationships with superiors: Do you feel accepted by your superior? Is your opinion consulted for decision-making? Do you feel encouraged by your superior?

Questions about relationships between colleagues: Do you feel accepted and respected by your colleagues? Do you like your colleagues?

Career advancement questions: Are you thriving at work? Do you feel useful within the company? Do you feel at your best? Do you think your skills match your current position? Do you think you could take on a position with more responsibility?

Workload questions: Do you think the workload is optimal? Do you think the workload is evenly distributed across your team?

Questions about job satisfaction : Are you satisfied with the company culture? Do you enjoy your work? Would you recommend this company to someone who would like to work there? Are you satisfied with your work environment? Do you think you are free to work at your own pace and achieve your goals?

This list of questions is not exhaustive. They can be asked to employees for a satisfaction survey. You can also ask employees to give the company a rating to gauge their satisfaction. The results of this survey will give you a clear idea of what needs to be improved.